Privacy Policy
Last updated: 1 November 2026
1. Who we are
Ahnoud Export ("we", "us") is a trading company based at Building 14, 18 Street, Zaa'beel Second - Za'abeel, Dubai - UAE. We are the controller of personal data collected through ahnoudexport.com.
2. Data we collect
When you request a quote or apply as a supplier, we collect the details you enter: name, company, email address, phone or WhatsApp number, country, and information about the products, quantities, certifications or Incoterms you describe. When you contact us by email, phone or WhatsApp, we keep a record of that correspondence. Our website host may also log technical data such as IP address, browser type and pages visited.
3. How we use it
We use your data to respond to your enquiry, prepare quotes, evaluate supplier applications, arrange and document shipments, meet our legal, customs and accounting obligations, and keep our website secure. We do not sell your personal data and we do not use it for automated decision-making.
4. Legal basis
We process your data with your consent when you submit a form, to take steps towards or perform a contract with you, and to comply with legal obligations that apply to import and export trade in the UAE.
5. Who we share it with
We share data only as needed to fulfil your order or enquiry: with suppliers, freight forwarders, shipping lines, inspection agencies, customs brokers, banks handling letters of credit, and the service providers that host our website and process form submissions. Each is bound to use the data only for that purpose. We may disclose data where required by UAE law or a competent authority.
6. International transfers
Because we trade between the GCC, India, China and Europe, your data may be transferred outside the UAE to the parties listed above. We transfer data only where it is necessary for your shipment or enquiry and take reasonable steps to ensure it is protected.
7. How long we keep it
Enquiries that do not lead to an order are kept for up to 24 months. Records connected to completed shipments are kept for as long as UAE commercial, customs and tax law requires, and then deleted or anonymised.
8. Security
We use encrypted connections (HTTPS), restricted access and reputable service providers to protect your data. No system is completely secure; if a breach affects your data, we will notify you and the relevant authority as the law requires.
9. Your rights
You can ask to access, correct or delete your personal data, restrict or object to its processing, receive a copy in a portable format, and withdraw consent at any time. Email hello@ahnoud.com and we will respond within 30 days. You may also complain to the UAE Data Office.
10. Cookies
The site stores your light or dark theme preference in your browser. If we add analytics, we will update this section and ask for consent where required.
11. Changes
We may update this policy. The date at the top shows when it last changed.
12. Contact
Ahnoud Export, Building 14, 18 Street, Zaa'beel Second, Dubai, UAE · hello@ahnoud.com · +971 50 290 9038